Postage & Delivery
The prices stated on the product pages include statutory VAT and other price components.
Delivery charges
: In addition to the prices quoted, we charge a flat-rate delivery fee as set out in the table below.
We deliver within Austria, to Germany and the other EU Member States (see list below), as well as to the USA and Canada.
We deliver to Switzerland and Liechtenstein via our Swiss branch: www.wienerseife.ch.
We deliver to all other countries on request by telephone or email, but not via the online shop.
Shipping costs table showing the additional flat-rate charges for the delivery of goods:
| Flat-rate | Free delivery | |
| Austria | €5.50 | Free delivery on orders of €40 or more |
| Germany | €10.00 | Free delivery on orders over €40 |
| Croatia, Poland, Slovakia, Slovenia, the Czech Republic, Hungary | €10.00 | Free delivery on orders of €80 or more |
| Other EU Member States: Belgium, Bulgaria, Estonia, Finland, France, Italy, Lithuania, Luxembourg, Monaco, the Netherlands, Romania, Denmark, Greece, Ireland, Latvia, Malta, Portugal, Sweden, Spain, Cyprus) | €22.00 | Free delivery on orders of €120 or more |
| USA, Canada | €28.00 | Free delivery on orders of €150 or more |
The delivery charges will be clearly shown again in the shopping basket and on the order page.
Delivery time
Delivery within Austria and Europe takes 3 to 4 working days.
Based on experience, delivery to the USA and Canada takes 8 to 10 working days (any delays due to country-specific import regulations or hold-ups/storage during customs clearance are not included).